The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare for DRE fault identification
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Obtain relevant legislation, codes, regulations and standards for compliance when conducting work Completed |
Evidence:
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Notify customer to verify fault report and arrange for site access to comply with security arrangements Completed |
Evidence:
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Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work Completed |
Evidence:
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Identify existing warranties, service agreements and equipment specifications and documentation covering digital reception equipment Completed |
Evidence:
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Select and obtain tools and materials appropriate for the work order Completed |
Evidence:
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Assess likely cause and location of fault
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Verify system details to assist with fault identification Completed |
Evidence:
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Assess available data and historical trends to determine likelihood of fault being the set top fault or existing customer equipment fault Completed |
Evidence:
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Rank likely causes of fault in order of probability ensuring a methodical approach to fault-finding is used Completed |
Evidence:
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Discuss problem fully with the customer and advise of likely charges Completed |
Evidence:
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Perform tests to diagnose fault
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Conduct visual inspection of system for likely damage following occupational health and safety (OHS) and environmental requirements Completed |
Evidence:
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Check connections, plugs, terminations and leads for operation Completed |
Evidence:
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Measure signal strength at wall plate and beyond to ensure adequate signal level for equipment processing Completed |
Evidence:
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Conduct functional test of facilities to identify faulty equipment Completed |
Evidence:
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Progressively isolate fault to remove likely variables from assessment using manufacturer’s diagnostic chart Completed |
Evidence:
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Locate fault with minimal disruption to client activity and in the shortest possible time Completed |
Evidence:
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Provide customer with regular progress reports Completed |
Evidence:
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Rectify faults
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Identify faulty parts and equipment and replace or repair according to service agreement Completed |
Evidence:
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Advise customer of cost of repair if service agreement does not exist Completed |
Evidence:
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Re-program equipment to customer requirements if required Completed |
Evidence:
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Complete work in a manner that is safe to repairer and customer Completed |
Evidence:
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Provide replacement service to customer
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Provide customer with temporary replacement equipment similar to existing equipment whilst faulty equipment is being repaired Completed |
Evidence:
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Program replacement equipment to customer requirements Completed |
Evidence:
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Test replacement service for functionality prior to meet customer satisfaction Completed |
Evidence:
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Clean up worksite and complete documentation
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Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner Completed |
Evidence:
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Restore site to original condition and customer satisfaction Completed |
Evidence:
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Prepare invoices and other financial documentation, where required, and present to customer Completed |
Evidence:
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Obtain authorised signatures on required documentation to confirm acceptance of completed work Completed |
Evidence:
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